Privacy policy.

Last updated: 09/02/2026

 

1. Introduction

Ta-Bao respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or purchase from our website.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information:

2.1 Personal Information

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

2.2 Order & Payment Information

  • Order details and purchase history

  • Payment confirmation (payments are processed securely by third-party payment providers; we do not store card details)

2.3 Technical Data

  • IP address

  • Browser type and version

  • Device information

  • Website usage data via cookies

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our website and services

  • Comply with legal and regulatory obligations

Marketing emails will only be sent if you have opted in, and you may unsubscribe at any time.

4. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (order fulfilment)

  • Legal obligations

  • Legitimate business interests

  • Your consent (where applicable)

5. Sharing Your Information

We may share your information with trusted third parties, including:

  • Delivery partners (e.g. DPD)

  • Payment processors

  • IT and website service providers

These parties only receive the information necessary to perform their services and must comply with data protection laws.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies via your browser settings.

9. Contact Details

If you have questions about this Privacy Policy or your personal data:

Email: ta-bao@sampanfoods.co.uk

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on our website.